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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yanique wint

May 13, 2026

5  out of  5
rating by Yanique wint
"Great customer service. Karla is the best, it's a pleasure working with her."
We responded:
"Thank you for the 5-star review! We truly appreciate your kind words about our customer service and are always here to help with your auto insurance, home insurance, and all your coverage needs."
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Uluk Kalyev

May 12, 2026

5  out of  5
rating by Uluk Kalyev
"State Farm самый лучший компания работники очень добрые хорошо помогают есть наши русскоговорящие сними мне очень комфортно было молотцы девушки я очень рад. И цены тоже хорошие я буду всем советовать не пожалейте 👍👍👍👍"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Elena Kolesnikova’s Team. "
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Gela Janashia

May 9, 2026

5  out of  5
rating by Gela Janashia
"The best service and the best people are geat construction from me"
We responded:
"Gela, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Elena Kolesnikova’s Team here in our Medford office. "
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eduard bershteyn

May 6, 2026

5  out of  5
rating by eduard bershteyn
"Хочу выразить огромную благодарность страховому агенту Елене Колесниковой за профессионализм и чуткое отношение. При оформлении полиса в State Farm она подробно ответила на все вопросы, помогла подобрать оптимальную страховку , а при возникающих вопросах с ней легко связаться и получаю оптимальный ответ. Спасибо!"
We responded:
"Thank you for the fantastic review, eduard! We are always here to help with your insurance needs here in Medford . "
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Bryan V

May 6, 2026

5  out of  5
rating by Bryan V
"Очень приятно было оформлять автостраховку в State Farm у Елены Колесниковой. Отдельное спасибо Анастасии — очень хороший специалист, всё подробно объяснила, помогла с оформлением и всегда была на связи. Всё прошло быстро, удобно и спокойно. Видно, что здесь работают действительно внимательные и профессиональные люди. Остались только хорошие впечатления! ‐---------- It was a great experience getting auto insurance with State Farm through Elena Kolesnikova’s office. Special thanks to Anastasia — she was very helpful, explained everything clearly, assisted with all the paperwork, and was always available to answer questions. The whole process was quick, easy, and stress-free. You can really tell that caring and professional people work here. Only positive impressions!"
We responded:
"Thank you for the fantastic review, Bryan! We are always here to help with your insurance needs here in Medford . "
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Komila Duisenova

April 28, 2026

5  out of  5
rating by Komila Duisenova
"Спасибо большое Анастасие она знает свое дело и хорошая специалист. Мы очень благодарны ей!"
We responded:
"Thank you for your kind review of State Farm Agent Elena Kolesnikova’s Team. We appreciate it!"
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HAN ING

April 28, 2026

5  out of  5
rating by HAN ING
"Great experience with this State Farm office. The agent was very professional, helpful, and patient. Everything was explained clearly, all my questions were answered, and the whole process was smooth and easy. Excellent customer service, very responsive and honest. I highly recommend this office to anyone looking for reliable insurance help. Five stars!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Medford to know that you had such a wonderful experience with us here on State Farm Agent Elena Kolesnikova’s Team."
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Mirel Weber

April 27, 2026

5  out of  5
rating by Mirel Weber
"I worked with Karla. Had great experience, very efficient, patient and experienced. A pleasure to e to deal with."
We responded:
"Thank you for the fantastic review, Mirel! We are always here to help with your insurance needs here in Medford . "
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Patrick Nolan

April 15, 2026

5  out of  5
rating by Patrick Nolan
"Klara helped me and she was really awesome and helped lower my bill 300$"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Olga Baiadina

April 14, 2026

5  out of  5
rating by Olga Baiadina
"Excellent customer service! The agent was super friendly and made the process of getting a new policy very easy . Great quote prices ! Highly recommend!!! Thank you !!"
We responded:
"Thank you for taking the time to leave such a great review, Olga. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Влад Мігай

April 14, 2026

5  out of  5
rating by Влад Мігай
"I had a great experience working with this insurance company. They made the whole process simple, fast, and stress-free. The team was very professional, responsive, and took the time to explain everything clearly, helping me choose the best coverage for my needs. I really appreciate their honesty and support — you can tell they genuinely care about their clients. Highly recommend to anyone looking for reliable and efficient car insurance!"
We responded:
"Wow, thank you for the 5-star review, Влад! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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George Chkhartishvili

April 14, 2026

5  out of  5
rating by George Chkhartishvili
"I found out about this agency through Facebook. They really significantly lowered my insurance costs. Before this, I was with Allstate. I am happy i saw their advertisement. Anastasia and Katelyn with whom I was in contact were very helpful and pleasant!!! I am confident, that all the employees at this office prioritize service quality and client satisfaction ! Thank you very much! Keep it up!!!"
We responded:
"Thanks so much for the fantastic rating, George! We are so glad you had a positive experience with us here on State Farm Agent Elena Kolesnikova’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nino Nemsadze

April 13, 2026

5  out of  5
rating by Nino Nemsadze
"Anastasia you are the best!! You got me a car insurance lowest price possible. I appreciate. Nice, knowledgeable sweet person. ❤️❤️❤️❤️"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Elena Kolesnikova’s Team. "
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Nino Nemsadze

April 13, 2026

5  out of  5
rating by Nino Nemsadze
"One of my friend recommended about State Farm and contacted Anastasia. She is one of a sweet, knowledgeable and good person. She got me a car insurance for a lowest price possible. Anastasia you are the best I thank you very much."
We responded:
"Nino, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Elena Kolesnikova’s Team is just a call or email away!"
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Shatlyk Muratov

April 13, 2026

5  out of  5
rating by Shatlyk Muratov
"Я благодарен Анастасии, за прекрасный сервис, все досконально обьяснила, помогла разобраться в тонкостях страхования. Благодаря ей я впервые застраховал имущество. Спасибо, неземное! Берегите себя!"
We responded:
"Thank you so much for your kind words, Shatlyk! We’re happy to hear that Anastasia was able to clearly explain the details and help you feel confident securing your property insurance and vehicle insurance coverage. Providing thoughtful guidance and making the process easy to understand is something our team truly values. We appreciate you sharing your experience! – Elena"
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Nadiya Vtomen

April 13, 2026

5  out of  5
rating by Nadiya Vtomen
"Хочу відзначити високий рівень сервісу. Команда працює професійно, відповідає швидко та зрозуміло пояснює всі деталі. Відчувається турбота про клієнтів. Однозначно рекомендую"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Slava

April 10, 2026

1  out of  5
rating by Slava
"I would like to leave a review regarding the work of one of your insurance agents. I contacted you with the intention of lowering the cost of my car insurance, as I had been offered a more favorable price compared to my previous insurance provider. During the application process, everything appeared attractive: you confirmed that the policy would be cheaper, and the terms seemed to be no worse than what I had before. However, the final outcome turned out to be quite different. After the policy was issued and all the details were clarified, it became apparent that the actual cost of the insurance was higher than what I had been paying previously. Moreover, some of the terms proved to be less favorable than originally stated. I consider this approach to be unethical, as a client makes a decision based on the information provided to them. In my case, that information did not reflect reality. I would also like to note that contacting you to report this issue was difficult, which only served to further exacerbate the situation. I urge you to be more honest and transparent when informing clients about insurance costs and terms in order to avoid any misunderstandings. I hope you will take this feedback into account and improve the quality of your service."
We responded:
"Thank you for your constructive feedback—we truly appreciate it. We take all inquiries very seriously and are committed to providing excellent service to our customers."
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Nikoloz Alavidze

April 10, 2026

5  out of  5
rating by Nikoloz Alavidze
"The best service, highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Medford to know that you had such a wonderful experience with us here on State Farm Agent Elena Kolesnikova’s Team."
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Ron

April 9, 2026

5  out of  5
rating by Ron
"Karla is the best helped me out big time #1 no doubt"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Elena Kolesnikova’s Team here in Medford . "
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Andrei Dolgopolov

April 8, 2026

5  out of  5
rating by Andrei Dolgopolov
"A highly professional agent—polite and attentive. She explained everything in great detail, answered all my questions, and selected the most convenient insurance terms possible. I highly recommend her!"
We responded:
"Andrei, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elena Kolesnikova’s Team!"
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V&V Art

April 7, 2026

5  out of  5
rating by V&V Art
"Excellent service — they set up auto and life insurance in just 10 minutes over the phone, at a great price. I’m very satisfied with the result. I’d especially like to highlight and thank Anastasia — she’s an outstanding employee. Overall, 100 out of 10. Highly recommend."
We responded:
"V&V, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mykhaylo Petrashchuk

April 3, 2026

5  out of  5
rating by Mykhaylo Petrashchuk
"Спілкувався з Анастасією з цієї компанії (агенції) Задавав багато запитань пов’язаних з страхуванням, Настя терпеливо вислухала і толково все пояснила! В результаті я став клієнтом State Farm Insurance 😊 Одним словом- кадри вирішують ВСЕ!😜"
We responded:
"Thank you very much for your review. We appreciate the feedback! We are happy to help with any of your Insurance needs and provide you with the best service!"
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Legenda von Evans

April 1, 2026

5  out of  5
rating by Legenda von Evans
"I have been working with Elena for over 12 years. She insured several cars and two homes for me. She is knowledgeable, professional, and truly cares about her clients. She always tries to give the best quote possible. Most of all she is REACHABLE ! She consistently makes herself available for her clients. Whether it be to start a new policy or answer questions about an existing one, she is present and reliable. I would give her 10 stars if the app allowed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elena Kolesnikova’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Chris M

April 1, 2026

5  out of  5
rating by Chris M
"They provide excellent services by giving indepth information about how your policy can help you and the savings you can make."
We responded:
"Chris, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Elena Kolesnikova’s Team is just a call or email away!"
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Rolando Ayub

March 30, 2026

5  out of  5
rating by Rolando Ayub
"Carla helped me get my first insurance in over 5 years super happy great service"
We responded:
"Thank you for your review and we are glad Karla was able to help you with Insurance. Looking forward to provide your best service and help you with any of your Insurance needs."