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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesus Martinez

April 24, 2026

5  out of  5
rating by Jesus Martinez
"Karla was very informative. Overall Amazing experience very helpful"
We responded:
"Thank you so much for the 5-star rating, Jesus! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Patrick Nolan

April 15, 2026

5  out of  5
rating by Patrick Nolan
"Klara helped me and she was really awesome and helped lower my bill 300$"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Olga Baiadina

April 14, 2026

5  out of  5
rating by Olga Baiadina
"Excellent customer service! The agent was super friendly and made the process of getting a new policy very easy . Great quote prices ! Highly recommend!!! Thank you !!"
We responded:
"Thank you for taking the time to leave such a great review, Olga. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Влад Мігай

April 14, 2026

5  out of  5
rating by Влад Мігай
"I had a great experience working with this insurance company. They made the whole process simple, fast, and stress-free. The team was very professional, responsive, and took the time to explain everything clearly, helping me choose the best coverage for my needs. I really appreciate their honesty and support — you can tell they genuinely care about their clients. Highly recommend to anyone looking for reliable and efficient car insurance!"
We responded:
"Wow, thank you for the 5-star review, Влад! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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George Chkhartishvili

April 14, 2026

5  out of  5
rating by George Chkhartishvili
"I found out about this agency through Facebook. They really significantly lowered my insurance costs. Before this, I was with Allstate. I am happy i saw their advertisement. Anastasia and Katelyn with whom I was in contact were very helpful and pleasant!!! I am confident, that all the employees at this office prioritize service quality and client satisfaction ! Thank you very much! Keep it up!!!"
We responded:
"Thanks so much for the fantastic rating, George! We are so glad you had a positive experience with us here on State Farm Agent Elena Kolesnikova’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nino Nemsadze

April 13, 2026

5  out of  5
rating by Nino Nemsadze
"Anastasia you are the best!! You got me a car insurance lowest price possible. I appreciate. Nice, knowledgeable sweet person. ❤️❤️❤️❤️"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Elena Kolesnikova’s Team. "
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Nino Nemsadze

April 13, 2026

5  out of  5
rating by Nino Nemsadze
"One of my friend recommended about State Farm and contacted Anastasia. She is one of a sweet, knowledgeable and good person. She got me a car insurance for a lowest price possible. Anastasia you are the best I thank you very much."
We responded:
"Nino, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Elena Kolesnikova’s Team is just a call or email away!"
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Shatlyk Muratov

April 13, 2026

5  out of  5
rating by Shatlyk Muratov
"Я благодарен Анастасии, за прекрасный сервис, все досконально обьяснила, помогла разобраться в тонкостях страхования. Благодаря ей я впервые застраховал имущество. Спасибо, неземное! Берегите себя!"
We responded:
"Thank you so much for your kind words, Shatlyk! We’re happy to hear that Anastasia was able to clearly explain the details and help you feel confident securing your property insurance and vehicle insurance coverage. Providing thoughtful guidance and making the process easy to understand is something our team truly values. We appreciate you sharing your experience! – Elena"
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Nadiya Vtomen

April 13, 2026

5  out of  5
rating by Nadiya Vtomen
"Хочу відзначити високий рівень сервісу. Команда працює професійно, відповідає швидко та зрозуміло пояснює всі деталі. Відчувається турбота про клієнтів. Однозначно рекомендую"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Slava

April 10, 2026

1  out of  5
rating by Slava
"I would like to leave a review regarding the work of one of your insurance agents. I contacted you with the intention of lowering the cost of my car insurance, as I had been offered a more favorable price compared to my previous insurance provider. During the application process, everything appeared attractive: you confirmed that the policy would be cheaper, and the terms seemed to be no worse than what I had before. However, the final outcome turned out to be quite different. After the policy was issued and all the details were clarified, it became apparent that the actual cost of the insurance was higher than what I had been paying previously. Moreover, some of the terms proved to be less favorable than originally stated. I consider this approach to be unethical, as a client makes a decision based on the information provided to them. In my case, that information did not reflect reality. I would also like to note that contacting you to report this issue was difficult, which only served to further exacerbate the situation. I urge you to be more honest and transparent when informing clients about insurance costs and terms in order to avoid any misunderstandings. I hope you will take this feedback into account and improve the quality of your service."
We responded:
"Thank you for your constructive feedback—we truly appreciate it. We take all inquiries very seriously and are committed to providing excellent service to our customers."
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Nikoloz Alavidze

April 10, 2026

5  out of  5
rating by Nikoloz Alavidze
"The best service, highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Medford to know that you had such a wonderful experience with us here on State Farm Agent Elena Kolesnikova’s Team."
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Ron

April 9, 2026

5  out of  5
rating by Ron
"Karla is the best helped me out big time #1 no doubt"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Elena Kolesnikova’s Team here in Medford . "
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Andrei Dolgopolov

April 8, 2026

5  out of  5
rating by Andrei Dolgopolov
"A highly professional agent—polite and attentive. She explained everything in great detail, answered all my questions, and selected the most convenient insurance terms possible. I highly recommend her!"
We responded:
"Andrei, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elena Kolesnikova’s Team!"
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V&V Art

April 7, 2026

5  out of  5
rating by V&V Art
"Excellent service — they set up auto and life insurance in just 10 minutes over the phone, at a great price. I’m very satisfied with the result. I’d especially like to highlight and thank Anastasia — she’s an outstanding employee. Overall, 100 out of 10. Highly recommend."
We responded:
"V&V, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mykhaylo Petrashchuk

April 3, 2026

5  out of  5
rating by Mykhaylo Petrashchuk
"Спілкувався з Анастасією з цієї компанії (агенції) Задавав багато запитань пов’язаних з страхуванням, Настя терпеливо вислухала і толково все пояснила! В результаті я став клієнтом State Farm Insurance 😊 Одним словом- кадри вирішують ВСЕ!😜"
We responded:
"Thank you very much for your review. We appreciate the feedback! We are happy to help with any of your Insurance needs and provide you with the best service!"
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Legenda von Evans

April 1, 2026

5  out of  5
rating by Legenda von Evans
"I have been working with Elena for over 12 years. She insured several cars and two homes for me. She is knowledgeable, professional, and truly cares about her clients. She always tries to give the best quote possible. Most of all she is REACHABLE ! She consistently makes herself available for her clients. Whether it be to start a new policy or answer questions about an existing one, she is present and reliable. I would give her 10 stars if the app allowed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elena Kolesnikova’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Chris M

April 1, 2026

5  out of  5
rating by Chris M
"They provide excellent services by giving indepth information about how your policy can help you and the savings you can make."
We responded:
"Chris, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Elena Kolesnikova’s Team is just a call or email away!"
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Rolando Ayub

March 30, 2026

5  out of  5
rating by Rolando Ayub
"Carla helped me get my first insurance in over 5 years super happy great service"
We responded:
"Thank you for your review and we are glad Karla was able to help you with Insurance. Looking forward to provide your best service and help you with any of your Insurance needs."
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Doris Tobon

March 24, 2026

5  out of  5
rating by Doris Tobon
"Karla es la mejor agente de seguros que he tenido. Atenta y eficiente que me escuchó y guió para escoger lo mejor que me convenía"
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra saber que Karla pudo brindarle una atención atenta y eficiente, guiándolo para elegir la mejor cobertura de seguro según sus necesidades. Agradecemos mucho que haya compartido su experiencia con nosotros. – Elena"
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Lovely O

March 23, 2026

4  out of  5
rating by Lovely O
"I appreciate Kala. She took the time to makes sure that I understand what I was getting into before I came in the family of state farm. I just started but im happy about my future."
We responded:
"We’re so glad to hear this—welcome to the State Farm family! Karla takes pride in making sure clients feel informed and confident when choosing their insurance coverage, and it’s wonderful to know that made a difference for you. We’re excited to be part of your journey and appreciate you sharing your experience! – Elena"
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Oleksii Rahulskyi

March 23, 2026

5  out of  5
rating by Oleksii Rahulskyi
"Good job."
We responded:
"We truly appreciate the five-star review, Oleksii! It means a lot to know you had a positive experience with our team. – Elena"
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Amanda Kaur

March 20, 2026

5  out of  5
rating by Amanda Kaur
"I had the pleasure of working with Karla, she made buying an auto policy a breeze. Karla got me the best price she could and even was able to get me discounts. I’m glad I came across this office. And found a great agent."
We responded:
"Thank you so much for sharing your experience, Amanda! We’re glad Karla made the process of setting up your auto insurance policy simple and stress-free while helping you find the best value and available discounts. It’s great to hear you had such a positive experience—we truly appreciate your kind words! – Elena"
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Alexia A

March 19, 2026

5  out of  5
rating by Alexia A
"I had a great experience working with this agent. Everything was explained clearly and honestly, and they helped me find a much better rate without compromising coverage. The process was smooth, professional, and efficient. I really appreciate the support and would definitely recommend them to others."
We responded:
"Thank you so much for your thoughtful feedback, Alexia! We’re glad to hear the process felt smooth and transparent, and that you were able to find strong accident insurance coverage without compromising on protection. Providing clear guidance and dependable support is always our goal, and we truly appreciate your recommendation! – Elena"
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Galina Melnyk

March 19, 2026

5  out of  5
rating by Galina Melnyk
"Yesterday I’ve had a very positive experience with agent Anastasia from State Farm insurance company. She was responsive, knowledgeable, and willing to take the time to explain coverage options clearly. What stood out the most was her honesty —there were no hidden surprises, and everything was communicated upfront. The coverage options are flexible and reasonably priced compared to others I’ve looked into, which gives me confidence that I’m getting good value. Overall, I feel secure knowing I’m covered by a company that is reliable, efficient, and genuinely focused on customer satisfaction. I would definitely recommend Anastasia to anyone looking for dependable insurance."
We responded:
"Thank you for taking the time to share such a detailed and meaningful experience, Galina! We’re truly glad Anastasia was able to provide the level of responsiveness, transparency, and care that made a difference for you. Taking the time to walk through insurance coverage options clearly and honestly is something we value deeply, and it’s great to know that came through. Hearing that you feel confident, informed, and well-supported means a great deal to our team. We sincerely appreciate your recommendation and your trust in us. – Elena"
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Denis

March 16, 2026

5  out of  5
rating by Denis
"The staff are highly qualified and resolve any issues very quickly and efficiently. I am very satisfied."
We responded:
"Thank you for your kind feedback, Denis! We’re glad to hear our team was able to resolve your concerns quickly and efficiently. Providing knowledgeable support and dependable service for your insurance needs is always our priority, and we’re happy you had such a positive experience. – Elena"