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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mahatir Sikder

January 13, 2025

5  out of  5
rating by Mahatir Sikder
"Great service, prompt responses to inquiries and requests. Kevin helped resolve issues efficiently."
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David Wolff

January 9, 2025

5  out of  5
rating by David Wolff
"recently had the pleasure of working directly with Kevin in getting two new car insurance policies. He was great, super communicative and really happy working with him and his office"
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Shahriar Korrori

January 9, 2025

5  out of  5
rating by Shahriar Korrori
"Ms Karla at State Farm was very professional and very kind and positive .she was very helpful to get my home and auto insurance . I will highly recommending her ."
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David Raab

January 3, 2025

5  out of  5
rating by David Raab
"Working with Karla to obtain insurance was an exceptional experience. Karla was an approachable individual who effectively explained my options. By ensuring my comprehensive understanding of the available coverage and its potential benefits for safeguarding my property, Karla provided invaluable guidance. If you require insurance services in the Northeast, I highly recommend seeking Karla’s assistance."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your experience with Karla in obtaining insurance was exceptional. She truly goes above and beyond to ensure her clients understand their insurance options and feel confident in their choices. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. If you ever need assistance with insurance in the future, don’t hesitate to reach out!"
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Orlando Chacon

December 31, 2024

5  out of  5
rating by Orlando Chacon
"Karla me ha atendido muy amable y muy profesional y quedado muy satisfecho"
We responded:
"Thank you so much for your review! We're delighted to hear that Karla provided you with kind and professional service during your insurance process. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. If you need any further assistance with your insurance in the future, please don't hesitate to reach out. We're here to help!"
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Kevin Hernandez

December 26, 2024

5  out of  5
rating by Kevin Hernandez
"Carla from State Farm was thoughtful about my situation. She helped me get the best rate and she was professional. Absolutely amazing. This should be the standard of customer service for state farm clients. Thank you Karla !"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Karla from State Farm was thoughtful and professional in helping you navigate your insurance needs. It's wonderful to know that she was able to secure the best rate for you. Your kind words about her customer service set a high standard, and we truly appreciate your feedback. If you need any further assistance with your insurance in the future, please don’t hesitate to reach out. Thank you again!"
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Karen fraser

December 23, 2024

5  out of  5
rating by Karen fraser
"Karla was very versed and informed regarding insurance. She worked very diligently to get me the best plan."
We responded:
"Thank you for your review! We're so glad to hear that Karla was knowledgeable and informed about insurance while assisting you. It's great to know she worked diligently to find you the best plan. Your satisfaction is important to us, and we appreciate your feedback. If you have any more insurance needs or questions in the future, please feel free to reach out!"
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bob

December 18, 2024

5  out of  5
rating by bob
"GA Elena and Kevin at the medford office of State Farm are great. Professional and the rates are fantastic! Highly recommend!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Elena and Kevin at the Medford office provided you with professional service and fantastic insurance rates. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. If you need any further assistance with your insurance in the future, please don’t hesitate to reach out. We're here to help!"
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Omar De La Cruz

December 17, 2024

5  out of  5
rating by Omar De La Cruz
"La representante Karla fue genial! Muy profesional y eficiente. Mil gracias por tu buen trabajo 👏"
We responded:
"Thank you so much for your kind review! We're delighted to hear that Karla provided you with excellent service in handling your insurance needs. Her professionalism and efficiency are truly commendable. We appreciate your gratitude and support! If you need any further assistance with insurance in the future, please feel free to reach out. Thank you again! 👏"
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Ron Toten

December 9, 2024

5  out of  5
rating by Ron Toten
"Kevin was very understanding of our situation and was extremely professional and cordial in finding the right insurance solution for us. Thank you, Kevin, for your diligence and we look forward to a mutually beneficial relationship in the future. Ron and Penny"
We responded:
"Thank you, Ron and Penny, for your wonderful 5-star review! We're thrilled to hear that Kevin was understanding and professional in helping you find the right insurance solution. Your appreciation for his diligence means a lot to us. We look forward to building a mutually beneficial relationship with you in the future. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!"
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Alex Maslenikau

December 5, 2024

5  out of  5
rating by Alex Maslenikau
"Elena offered me very good conditions for car and home insurance 3 years ago. I received more favorable insurance conditions for less money than I had paid before in another company. No problems have arisen during these 3 years. Elena and Anastasia are always in touch, if there are any questions, they will always answer, explain and offer something new, interesting and profitable. I am glad that I once turned to Elena for advice and eventually became her client. Thank you for your work and for saving our money)"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that Elena provided you with excellent conditions for both your car and home insurance three years ago. It’s great to know that you’ve experienced no issues and that both Elena and Anastasia have been readily available to address your questions and offer valuable insights. We truly appreciate your trust in us and are thrilled to have you as a client. If you ever need further assistance or have more questions, please don’t hesitate to reach out. Thank you for choosing us and for letting us help you save money!"
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Obad Rehman

November 22, 2024

5  out of  5
rating by Obad Rehman
"You’re awesome, I have great experience to talk to you and helped me fast and provided great rate. I m very grateful. I highly recommend to everyone. Very friendly, excellent and great experience 😃"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience with us and that we could help you quickly while providing a great insurance rate. Your kind words about our friendly service mean a lot to us. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any questions or need help, don’t hesitate to reach out. Thank you for being a valued client! 😃"
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Melinda Hochberg-Arroyo

November 19, 2024

5  out of  5
rating by Melinda Hochberg-Arroyo
"Kevin went above and beyond to help me get my second car added on to our account. He was patient and took the time to explain all the details and possible savings on my policies and gave me explanations for each bit of coverage."
We responded:
"Thank you for the amazing review, Melinda! We’re so glad to hear that Kevin provided you with excellent service and took the time to ensure you understood all the details. Your feedback means a lot, and we’re thrilled to have been able to assist you! -Elena"
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Livia Blaylock

November 18, 2024

5  out of  5
rating by Livia Blaylock
"elena (karla) helped me to get a good quote for homeowners insurance. she was very professional and helpful. thank you!"
We responded:
"It was my pleasure to assist you, Livia! You're very welcome, and I’m so glad to hear you had a great experience working with us on your homeowners insurance! My team and I greatly appreciate your support. -Elena"
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Louvinia Nixon

November 14, 2024

5  out of  5
rating by Louvinia Nixon
"Elena (Karla) Kolesnikova provided me with excellent customer service. I commend her and recommend her for all your insurance needs. You helped me save alot of money on my bundle home/auto insurance."
We responded:
": Thank you very much for your kind review, Louvinia! It was my pleasure to help you out, and I'm so glad we could choose coverage that suits your needs and budget! I also really appreciate your recommendation. If you need anything at all, my team and I are here for you! -Elena"
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Anthony Jairam

November 5, 2024

5  out of  5
rating by Anthony Jairam
"Kevin Mcglone is an exceptional agent to work with. No hassle or gimmicks. He searched for only the best for my insurance needs. Easy to talk to and very responsive. He is my agent on speed dial. Thanks again Kevin. Will definitely refer you to all."
We responded:
"We're so grateful for your wonderful review, Anthony! I agree-Kevin is awesome and we're truly fortunate to have him on our team. We're happy to hear about your positive experience, and Kevin would like you to know that you're very welcome for the assistance. -Elena"
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Anita Šmite

October 21, 2024

5  out of  5
rating by Anita Šmite
"Love working with this company, especially agent Karla. Gets a best price and makes things so easy. Thank you!"
We responded:
"You're very welcome, Anita! Your positive review made our day, and our team is so grateful for your kind feedback, especially Karla! We appreciate your support and are always here if you need anything else. Thanks again! -Elena "
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Jumbo Macaroni

October 18, 2024

5  out of  5
rating by Jumbo Macaroni
"Karla was such a great help, got our family a great insurance rate for our cars and home. She was very helpful and answered all of questions."
We responded:
"Thank you for taking the time to share your experience with Karla! I'm very happy to hear how helpful she was with your inquiries and insurance needs! If you need anything else, please feel free to let us know. -Elena "
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Анна Богатов

October 16, 2024

5  out of  5
rating by Анна Богатов
"The best service that I ever had. I recommend it for every one. Many years she helps me. thanks Elena for your works"
We responded:
": Thank you very much for your kind words, Анна! I’m truly grateful for your support over the years. It’s been a pleasure helping you, and your confidence in me really means so much! My team and I are happy to help if you ever need assistance. -Elena"
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basya goldman

October 14, 2024

5  out of  5
rating by basya goldman
"Was super helpful and courteous"
We responded:
"I'm happy to hear it, Basya! Thank you for sharing your positive experience! Please let us know if you need any further assistance. -Elena"
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Vladimir Shapiro

October 8, 2024

5  out of  5
rating by Vladimir Shapiro
"Karla helped so much, grate service from start to finish"
We responded:
"Thank you for your kind words, Vladimir! We're so glad to hear that Karla made your experience enjoyable with her great service. Your feedback means a lot to us! -Elena"
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Мурат Точиев

October 2, 2024

5  out of  5
rating by Мурат Точиев
"great company, highly recommend. especially manager Carla"
We responded:
"Thank you for your nice review! Carla and the rest of our team greatly appreciate your recommendation! Feel free to reach out if you need anything. -Elena"
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Tono Tum

October 1, 2024

5  out of  5
rating by Tono Tum
"Muchas gracias karla"
We responded:
"¡Gracias por tu reseña, Toño! Karla dice "¡de nada!" Estamos felices de poder ayudar. -Elena"
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Miriam jung

September 19, 2024

5  out of  5
rating by Miriam jung
"Great dealing with Elena and her staff in updating all my Insurance Needs!"
We responded:
"Elena Kolesnikova: Thank you, Miriam! My team and I are very happy to receive your nice feedback! We're always here if you need anything. -Elena "
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Abiola Daramola

September 18, 2024

5  out of  5
rating by Abiola Daramola
"Karla was a great help. She is so kind and patient Thank you so much."
We responded:
"Elena Kolesnikova: We appreciate you taking the time to share your feedback with us, Abiola! I'm glad Karla could assist you with your needs. She would also like you to know that you're very welcome! We're here if you need anything else. -Elena"