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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josef Cohen

August 19, 2026

5  out of  5
rating by Josef Cohen
"Elena is my insurance agent for many years extremely happy is very up front genuine and pleasure to work with highly recommend this firm"
We responded:
"Thank you for the 5-star review of Elena Kolesnikova’s team - we really appreciate your kind words! "
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M A

August 19, 2026

5  out of  5
rating by M A
"I had a wonderful experience working with Yelena at State Farm. She is professional, knowledgeable, and truly takes the time to make sure you’re getting the right coverage at a fair and reasonable price. I really appreciate how honest and straightforward she is—no pressure, just great service and very competitive rates. Yelena is also friendly, responsive, and a pleasure to work with. I highly recommend her to anyone looking for a trustworthy insurance agent and great value!… definitely recommend…"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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mohammad saduzai

August 17, 2026

5  out of  5
rating by mohammad saduzai
"Elena has one of the best team members and staff working for her! Karla and Anastasia especially! Any situation I’ve had they have always took it into their own hands, handled it and called back in minutes with things being done and took in care of! Thank you team!"
We responded:
"mohammad, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Tanya Nektalov

August 13, 2026

5  out of  5
rating by Tanya Nektalov
"Excellent customer service excellent price match to other insurance company’s very professional service"
We responded:
"Thank you so much for the 5 stars, Tanya! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Alena Abramova

August 12, 2026

5  out of  5
rating by Alena Abramova
"I’ve had the pleasure of working with Anastasia several times, and she has always been wonderful. She is very professional, polite, responsive, and always willing to help.

Most recently, I contacted her about changing my insurance to a new car, and as always, she responded immediately and made the whole process quick and easy.

Every time I reach out to Anastasia, I know I can count on her to answer my questions and help me with whatever I need. I truly appreciate her excellent customer service and positive attitude. It’s always a pleasure working with her"
We responded:
"Thank you so much for the 5 stars, Alena! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tracey Re

August 4, 2026

5  out of  5
rating by Tracey Re
"Karla, was very helpful going through my policies"
We responded:
"Wow, thank you for the 5-star review, Tracey! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Andrey Kuznetsov

August 1, 2026

5  out of  5
rating by Andrey Kuznetsov
"I had a great experience working with my insurance agent Elena Kolesnikova. They were knowledgeable, patient, and took the time to explain all of my coverage options in a way that was easy to understand. They responded quickly to my questions and helped me find a policy that fit both my needs and my budget. I appreciated their professionalism and excellent customer service throughout the entire process. I would definitely recommend them to anyone looking for reliable insurance assistance."
We responded:
"Andrey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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B Rian

July 31, 2026

5  out of  5
rating by B Rian
"Karla assisted me with my policy and she was very helpful."
We responded:
"Thanks so much for the fantastic rating, B! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Sergii Siennikov

July 30, 2026

5  out of  5
rating by Sergii Siennikov
"Hi Anastasia,

​I wanted to take a moment to express my sincere gratitude to you and the team for all your help with the insurance.

​I deeply appreciate your quick responses, helpful advice, and professional guidance through every step. It’s an absolute pleasure working with your team, especially with you!

​Best regards,

Sergey"
We responded:
"Thank you for the 5-star review, Sergii! We’re proud to serve the Medford community and truly appreciate your support. "
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BJ Intini

July 29, 2026

5  out of  5
rating by BJ Intini
"Karla was very helpful helping me sort through the necessary documents we needed. Pleasure to work with!"
We responded:
"BJ, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Medford. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Elena Kolesnikova and Team "
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Amanda Jozef

July 29, 2026

5  out of  5
rating by Amanda Jozef
"Karla was extremely helpful and a pleasure to work with!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Rachel Jo

July 28, 2026

5  out of  5
rating by Rachel Jo
"Karla made the entire process of getting our home insurance smooth and stress-free. She worked quickly to help my sister and I secure coverage before our closing, and she also found us a great rate on our auto insurance. Bundling both policies saved us even more. Karla was responsive, knowledgeable, and a pleasure to work with. We highly recommend her to anyone looking for excellent service and great savings!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Medford insurance team. "
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Nino Loseurashvili

July 27, 2026

5  out of  5
rating by Nino Loseurashvili
"I have been with State Farm for more then 2 years and have had a great experience. My local agent Maia Paksashvili was always helpful and friendly, always had her hope if i needed help. My rates have remained stable and managing my policy online is incredibly simple. I highly recommend them if you want a reliable insurance company with excellent customer service."
We responded:
"Nino, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Medford insurance team! - Your State Farm Agent, Elena Kolesnikova "
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Olga Ignateva

July 27, 2026

5  out of  5
rating by Olga Ignateva
"Great job. Highly recommendation."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Medford insurance team. "
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Global Window NY

July 25, 2026

5  out of  5
rating by Global Window NY
"To be honest, I was doubtful at first since it was my first time working with Anastasia. However, we were in contact throughout the entire process, and it soon became clear that she is a true professional. Her skillful handling of the situation helped lower the insurance cost to a reasonable amount, and I am very grateful. I am delighted—thank you so much, Anastasia!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Salome Ichkiti

July 24, 2026

5  out of  5
rating by Salome Ichkiti
"I recommend Maia, she helped me with my insurance needs - many thanks for smooth, and enjoyable cooperation"
We responded:
"Thanks so much for the amazing review, Salome! We really appreciate your support here in Medford. Just reach out anytime if you need us - we’re here for you. "
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Владік

July 24, 2026

5  out of  5
rating by Владік
"Maia thanks for the help"
We responded:
"Thank you so much for your kind review, Владік!  If you need insurance assistance, we are just an email or call away! - Elena Kolesnikova, your State Farm Agent   "
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Ketevan Sakhelashvili

July 24, 2026

5  out of  5
rating by Ketevan Sakhelashvili
"I highly recommend Maia to anyone looking for an insurance agent who is trustworthy, efficient, and dedicated to delivering a first-class customer experience. Thank you, Maia, for making the entire process so easy and enjoyable!"
We responded:
"Thank you so much for the 5 stars, Ketevan! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Svetlana Grinman

July 23, 2026

5  out of  5
rating by Svetlana Grinman
"Great friendly staff very patient explain everything! Thanks Karla !"
We responded:
"We appreciate your review, Svetlana. We are so happy that you had such a wonderful experience with State Farm Agent Elena Kolesnikova’s Team here in Medford ! "
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Giko Shermadini

July 23, 2026

5  out of  5
rating by Giko Shermadini
"Working with Maia Paksashvili was a wonderful experience! She was friendly, responsive, and genuinely cared about helping me find the right insurance coverage. She explained everything clearly, and made sure I felt confident in my decisions. I truly appreciate her outstanding service and would gladly recommend them to anyone looking for insurance."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Medford to know you had such a great experience with us. "
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Gvantsa Veshaguri

July 23, 2026

5  out of  5
rating by Gvantsa Veshaguri
"I had a great experience working with Maia Paksashvili !She was knowledgeable, professional, and took the time to answer all of my questions. She made the insurance process simple and stress-free . I highly recommend working with her if you’re looking for excellent customer service."
We responded:
"Thank you so much for your kind review, Gvantsa!  If you need insurance assistance, we are just an email or call away! - Elena Kolesnikova, your State Farm Agent   "
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Max M

July 22, 2026

5  out of  5
rating by Max M
"Очень быстро и чётко помогли мне со страховкой. На любой вопрос можно найти ответ . Особенно хочу отметить Анастасию как профессионала своего дела! Спасибо вам"
We responded:
"Wow, thank you for the 5-star review, Max! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Вова Чабан

July 20, 2026

5  out of  5
rating by Вова Чабан
"Хочу сказать спасибо Мая из State Farm.
Она очень быстро всё сделала, спокойно объяснила и реально помогла подобрать хороший план для моего авто. Без лишней суеты, чётко и по делу.
С ней чувствуешь, что ты в надёжных руках. Рекомендую от души 🤍"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Medford. "
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Haven Alexander

July 13, 2026

5  out of  5
rating by Haven Alexander
"Friendly and efficient customer service. It’s always a pleasant experience when I need to speak to an agent. Karla and staff are a great team."
We responded:
"Haven, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Elena Kolesnikova’s Team here in our Medford office. "
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Faik Zarbailov

July 10, 2026

5  out of  5
rating by Faik Zarbailov
"The best service and prices!!! Especially Elena and Anastasia thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"