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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denis

March 16, 2026

5  out of  5
rating by Denis
"The staff are highly qualified and resolve any issues very quickly and efficiently. I am very satisfied."
We responded:
"Thank you for your kind feedback, Denis! We’re glad to hear our team was able to resolve your concerns quickly and efficiently. Providing knowledgeable support and dependable service for your insurance needs is always our priority, and we’re happy you had such a positive experience. – Elena"
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Ian Jean Pierre

March 13, 2026

5  out of  5
rating by Ian Jean Pierre
"Mrs Karla Diaz is one of the best agents i’ve ever dealt with. To put in words professional great communication and someone that explains everything a customer ask of her 💯💯💯"
We responded:
"Thank you so much for the wonderful feedback! We’re thrilled to hear how much you appreciated Karla’s professionalism and clear communication. Taking the time to explain every detail and make sure clients feel confident about their insurance coverage is exactly what we strive for. Your kind words mean a lot to our team! – Elena"
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Shatlyk Muratov

March 12, 2026

5  out of  5
rating by Shatlyk Muratov
"Я благодарен Анастасии, за прекрасный сервис, все досконально обьяснила, помогла разобраться в тонкостях страхования. Благодаря ей я впервые застраховал имущество. Спасибо, неземное! Берегите себя!"
We responded:
"Thank you so much for your kind words, Shatlyk! We’re happy to hear that Anastasia was able to clearly explain the details and help you feel confident securing your property insurance and vehicle insurance coverage. Providing thoughtful guidance and making the process easy to understand is something our team truly values. We appreciate you sharing your experience! – Elena"
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Josif Benfeld

March 11, 2026

5  out of  5
rating by Josif Benfeld
"Very good service !!!"
We responded:
"Thank you for the great feedback, Josif! We’re glad you had such a positive experience and received the level of service we strive to provide. We truly appreciate you taking the time to share your thoughts. – Elena"
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Fr.Serguei Serjanov

March 11, 2026

5  out of  5
rating by Fr.Serguei Serjanov
"Добрые слова благодарности сотруднику компании АНАСТАСИИ, за правильный подход в работе с людьми ищущими страховку!!! Человек работает профессионально! ОНА находка и для компании, и самое ВАЖНОЕ для клиентов обращающихся за помощью в STATE FARM! Рекомендую АНАСТАСИЮ и саму компанию всем ищущим различные виды страхования! Всем добра!"
We responded:
"Thank you so much for your thoughtful message and kind words! We’re delighted to hear that Anastasia’s professionalism and caring approach made such a positive impression. Helping clients understand their insurance coverage options and providing dependable support is something our team takes great pride in. We truly appreciate your recommendation and your trust in our State Farm office. – Elena"
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Leyda Yuganson

March 11, 2026

5  out of  5
rating by Leyda Yuganson
"Хочу выразить благодарность моему страховому агенту за отличную работу. Он очень профессионально и подробно объяснил все условия страхования, помог выбрать оптимальный вариант полиса для моего автомобиля и ответил на все мои вопросы. Особенно понравилось его внимательное отношение к клиенту и готовность помочь в любой ситуации. Всё было оформлено быстро, понятно и без лишней бюрократии. Рекомендую его как надежного и компетентного специалиста всем, кому нужна страховка на автомобиль."
We responded:
"Thank you so much for your thoughtful review, Leyda! We’re glad to hear we were able to clearly explain the insurance coverage and help you select the right auto insurance policy for your needs. Providing attentive service and making the process simple and efficient for our clients is always our goal. We truly appreciate your recommendation and your kind words! – Elena"
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Bhuban Shrestha

March 11, 2026

5  out of  5
rating by Bhuban Shrestha
"Miss Karla is professional, her consistency to offers insurance policy that you need. She is the best."
We responded:
"Thank you for the kind feedback, Bhuban! We’re so glad to hear that Karla’s professionalism and dedication helped you find the right insurance policy for your needs. Her commitment to supporting clients truly makes a difference, and we appreciate you taking the time to share your experience. – Elena"
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Art Elina

March 10, 2026

5  out of  5
rating by Art Elina
"I needed fast, reliable help with my insurance, and Elena Kolesnikova at State Farm delivered. They were prompt, kind, and took the time to explain all my options clearly. 5-star service!"
We responded:
"Thank you so much for the wonderful feedback, Art! We’re glad we were able to provide prompt, thoughtful support and clearly walk you through your life insurance and vehicle insurance options. Knowing you felt well-informed and cared for means a lot to our team. We truly appreciate your five-star review! – Elena"
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Aida Castaneda

March 6, 2026

5  out of  5
rating by Aida Castaneda
"Karla Diaz es la señorita que m atendió y me ayudó en todo lo que necesitaba , recomiendo esta oficina"
We responded:
"¡Muchas gracias por su recomendación, Aida! Nos alegra saber que Karla pudo ayudarle con todo lo que necesitaba y brindarle una excelente atención durante el proceso de su seguro. Agradecemos mucho su confianza en nuestra oficina. – Elena"
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VOVA SEMENYUK

March 6, 2026

5  out of  5
rating by VOVA SEMENYUK
"Easy to work with 👍🏼"
We responded:
"Thank you for the great feedback, Vova! We’re glad to hear the process was easy and that we could help you find insurance coverage at a great price. We appreciate you taking the time to share your experience! – Elena"
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vitaliy kachkovskiy

February 27, 2026

5  out of  5
rating by vitaliy kachkovskiy
"Thank you so much to Karla! She is the best! She found me a perfect policy with better coverage for less than I was paying! I really appreciate you Karla!"
We responded:
"Thank you so much for the amazing feedback, Vitaliy! We’re so glad Karla was able to help you find a policy with better coverage that fits your needs. She truly cares about making sure clients feel confident in their insurance protection, and your kind words mean so much to us! – Elena"
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Felisa Watts

February 26, 2026

5  out of  5
rating by Felisa Watts
"She was excellent.,very professional pleasant and very nice"
We responded:
"Thank you so much for your kind words, Felisa! We’re thrilled to hear you had a professional and pleasant experience. Helping clients find the right property insurance and auto insurance coverage at a great value is always our goal. We truly appreciate your feedback! – Elena"
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Leonid Turanskiy

February 25, 2026

5  out of  5
rating by Leonid Turanskiy
"Огромное спасибо Елене и ее команде за высококвалифицированный сервис. В кратчайшие время мы откорректировали все нюансы по моему кейсу. Очень удобно иметь страховку на авто и квартиры в одном месте."
We responded:
"Thank you for the thoughtful review, Leonid! We’re so glad we could assist you quickly and make the process smooth and convenient. Having your car insurance and apartment insurance in one place can make managing your coverage much easier, and we’re happy we could help bring everything together for you. We truly appreciate your trust in our team. – Elena"
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Renzoov

February 25, 2026

5  out of  5
rating by Renzoov
"Muchisimas Gracias Ms. Karla por su ayuda y esfuerzo, se aprecia mucho su trabajo."
We responded:
"¡Muchísimas gracias por sus palabras, Renzoov! Nos alegra saber que Karla pudo brindarle la ayuda y atención que usted merece. Su dedicación y compromiso con cada cliente son muy importantes para nosotros. Agradecemos sinceramente su confianza en nuestro equipo. – Elena"
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lazat akilova

February 25, 2026

5  out of  5
rating by lazat akilova
"Хочу сказать спасибо Анастасии из State Farm. Она очень быстро всё сделала, спокойно объяснила и реально помогла подобрать хороший план для моего бизнеса. Без лишней суеты, чётко и по делу. С ней чувствуешь, что ты в надёжных руках. Рекомендую от души 🤍"
We responded:
"Thank you so much for your thoughtful review, Iazat! We’re glad Anastasia was able to clearly explain your options and help you find the right insurance plan for your business with a smooth and straightforward process. Providing calm, knowledgeable guidance is exactly what we strive for. We truly appreciate your trust in our team. – Elena"
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Simon Kazantsev

February 24, 2026

5  out of  5
rating by Simon Kazantsev
"Absolutely wonderful experience! Very friendly, helpful and professional person. Also speaks Russian, if it helps someone. Highly recommend."
We responded:
"Thank you for the wonderful feedback, Simon! We’re so happy to hear you had such a positive experience and that the professionalism and friendly service stood out. Being able to assist clients in Russian and make the insurance process more comfortable is something we’re proud to offer. We appreciate your recommendation! – Elena"
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Алексей Обьезчик

February 18, 2026

5  out of  5
rating by Алексей Обьезчик
"Елена быстро и по хорошей цене подобрала страховку на мою машину."
We responded:
"Thank you for your feedback! We’re glad we were able to quickly help you find the right auto insurance coverage at a great price. Providing efficient service and clear guidance is always our goal, and we appreciate you sharing your experience. – Elena"
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Stepan Levchenko

February 15, 2026

5  out of  5
rating by Stepan Levchenko
"I would like to express my gratitude to Elena and Anastasia! They are professionals who are interested in solving your problem. Thank you!"
We responded:
"Thank you so much for your thoughtful words, Stepan! We’re truly glad we were able to provide professional, responsive support and make the claims process quick and easy for you. Knowing that your insurance quote was handled promptly and that our team was easy to reach means a great deal to us. We appreciate you taking the time to share your experience! - Elena"
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Jonathan Martinez

February 12, 2026

5  out of  5
rating by Jonathan Martinez
"Karla is the best and is always looking out for your best interest."
We responded:
"We love hearing this — thank you, Jonathan! Karla truly cares about helping clients make informed decisions and ensuring their insurance coverage reflects what matters most to them. We’re so glad you feel supported and looked out for. – Elena"
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Myroslav Tsigo

February 11, 2026

5  out of  5
rating by Myroslav Tsigo
"A very good service does everything professional and fast."
We responded:
"Thank you for your kind feedback, Myroslav! We’re glad to hear you experienced professional and efficient service. Providing timely support and dependable guidance for your insurance needs is always our goal. – Elena"
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Konstantin Sysoev

February 9, 2026

5  out of  5
rating by Konstantin Sysoev
"I was looking for the most affordable auto insurance option — only State Farm offered the best rate. The application process was quick and straightforward."
We responded:
"Thank you for sharing your experience, Konstantin! We’re glad the auto insurance application process was quick and straightforward and that you found an option that fit your needs. We appreciate the kind feedback and your recommendation! – Elena"
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FraYesi Martínez

February 8, 2026

5  out of  5
rating by FraYesi Martínez
"Tuve una excelente experiencia con Karla Díaz-Webb de State Farm. Desde el primer momento su trato fue muy profesional y amable; fue muy atenta y me hizo sentir mucha confianza durante todo el proceso. Tiene un gran conocimiento del tema y se tomó el tiempo de explicarme todas mis opciones. En mi caso, me ayudó a cambiar mi seguro de auto y también a obtener un seguro de vida que se ajusta perfectamente a mis necesidades. La recomiendo totalmente."
We responded:
"¡Muchas gracias por compartir su excelente experiencia! Nos alegra saber que Karla pudo brindarle un servicio profesional, atento y claro durante todo el proceso. Ayudarle a encontrar el seguro de auto adecuado y un seguro de vida que se ajuste a sus necesidades es algo que valoramos mucho. Agradecemos sinceramente su recomendación y la confianza depositada en nuestro equipo. – Elena"
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Rosivel Flores

February 7, 2026

5  out of  5
rating by Rosivel Flores
"Acabo de contratar un seguro de auto con State Farm y tuve una gran experiencia con el proceso. Donna y Elena fueron de gran ayuda. Explicaron todo a fondo y me ayudaron a ahorrar mucho en mi prima. ¡Lo recomiendo a cualquiera que esté buscando un seguro de auto!"
We responded:
"Thank you,Rosivel! We’re honored to serve the Medford community and so appreciative of your 5-star rating. Elena Kolesnikova - State Farm Insurance Agent"
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Olha Shchekotikhina

February 5, 2026

5  out of  5
rating by Olha Shchekotikhina
"Elena is an amazing agent. She helped us save a lot of money on Homeowners and Car insurance bundle. Thank you so much for your support and help!"
We responded:
"Thank you so much for the kind words, Olha! We’re so glad we could help you find the right homeowners and auto insurance bundle and make the process smooth and worthwhile. Hearing that the support made a real difference means a lot to our team—thank you for sharing your experience! – Elena"
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Adei Kipke

February 2, 2026

5  out of  5
rating by Adei Kipke
"⭐⭐⭐⭐⭐ I am very satisfied with the service provided by this auto insurance company. The staff is professional, knowledgeable, and always ready to help. They explained everything clearly, helped me choose the best coverage for my needs, and made the entire process smooth and stress-free. Customer support is excellent, and they truly care about their clients. I highly recommend this company to anyone looking for reliable and honest auto insurance."
We responded:
"Thank you so much for the kind words and the five-star review, Adei! We’re thrilled to hear our team made the auto insurance process clear and stress-free for you. Your support truly means a lot to us! - Elena"